Image with PowerSuasion Logo

I have made this letter longer than usual, only because I have not had time to make it shorter. Blaise Pascal

 


 

Quality Improvement

"It's important for us to refine our TQM customer service interviewing skills."

Fortune 500 bank

In collaboration with the instructional designers, we developed case materials that the actor performed to illustrate negative and positive role modeling. Participants coached the actors into performing the roles appropriately.



Currently, there are no listings in this category. Check back soon for new additions!