Words are all we have.  Samuel Beckett

Welcome to the the calculation model for determining the cost of poor writing.
Please answer the questions below.
 
What do you estimate the average salary for your organization to be?
How many employees use email in your organization?
On average, how many minutes does it take to create each email?
How many emails does the average employee in your organization generate every day?
What percent of emails in the previous question would you estimate has more than one recipient?
Of the emails with multiple readers, what do you estimate to be the average number of multiple readers per email?
How many minutes would you say the average person uses to handle an email that has no request for action? (For example, the person might take time to call the writer or ask a supervisor or write a return email requesting clarification?)
Testimonial

I wanted to thank you for the opportunity to attend the Writing Skills workshop. As we discussed, I've found so much of the information we covered to be of daily value on the job. Specifically, I now confirm that the subject line and opening sentences of every email to make sure I have a clear topic and state specific action and due dates required
Manager of Learning, National Management Consulting Firm

 
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